Sandi Phoenix is the founding company director and Principal Facilitator at Phoenix Support. Her framework, The Phoenix Cups, have revolutionised how education and care professionals not only work with children’s behaviour, but how teams view each other’s behaviour. The approach provides a framework for how to understand and respond positively to differences and conflict. The Phoenix Cups adds a new perspective to understanding each other and learning to work and live in harmony together. Sandi started studying Psychological Science in 1998 when she started working as an educator. Sandi has many years’ experience collaborating with staff and teams to support positive relationships and partnerships. She is highly regarded nationwide as a speaker, coach, mentor and Professional Development facilitator.